Terms & Conditions
Terms and Conditions - updated 12 January 2026
1. Parties and Scope
These Terms and Conditions (the Terms) apply to all professional services provided by Rob Konterman, operating through Elmo’s Vuur B.V., a private limited company incorporated under the laws of the Netherlands, with its registered office at Fort Hinderdamstraat 81, the Netherlands ("RK").
These Terms apply to all coaching, advisory, and consulting services (together: the Professional Services) provided to clients (the Client), unless expressly agreed otherwise in writing.
2. Nature of the Services
2.1 RK provides Professional Services on a best-efforts basis. The Services may include coaching conversations, strategic advice, consulting, facilitation, analysis, and related activities.
2.2 The Services do not constitute legal, tax, medical, psychological, or therapeutic services. RK does not provide regulated professional advice, and no guarantees are given regarding outcomes or results.
2.3 The Client remains fully responsible for all decisions, actions, and implementations made based on the Services.
3. Engagement Model and Fees
3.1 Services may be provided on an hourly basis, day rate, fixed-fee package, or project basis, as specified in an accepted quotation.
3.2 Quotations issued by RK form an integral part of the agreement once accepted by the Client.
3.3 Unless agreed otherwise, invoices are payable within the payment term stated on the invoice.
3.4 Cancellation Policy: The Client is requested to cancel or reschedule appointments at least 48 hours in advance. Late cancellations may be charged at the full session rate, though RK may waive this in exceptional circumstances.
4. Term and Termination
4.1 Agreements are entered into for an indefinite period, unless otherwise specified in writing.
4.2 Either party may terminate the agreement with due observance of a notice period of fourteen (14) days, unless otherwise agreed.
4.3 Termination does not affect accrued payment obligations or the confidentiality provisions of these Terms.
5. Intellectual Property
5.1 All pre-existing intellectual property, methodologies, frameworks, tools, and know-how of RK remain the exclusive property of RK.
5.2 The Client receives a non-exclusive, non-transferable right to use any materials explicitly delivered as part of the Services for internal purposes.
5.3 Nothing in these Terms restricts RK from using general knowledge, skills, and experience gained during the performance of the Services in subsequent engagements, provided that no Confidential Information of the Client is disclosed.
6. Confidentiality
6.1 RK shall keep confidential all information of the Client that is designated as confidential or that reasonably should be understood to be confidential (Confidential Information).
6.2 Confidentiality obligations apply during and after termination of the agreement.
6.3 Confidentiality obligations do not apply to information that:
(a) is publicly available other than through breach;
(b) must be disclosed by law or court order; or
(c) is disclosed to professional advisers under confidentiality obligations.
7. Non-Competition
7.1 During the term of the agreement, RK shall not intentionally engage in activities that directly compete with the Client’s core business, taking into account the independent nature of RK’s professional services.
7.2 This clause does not restrict RK from providing services to other clients, including clients operating in similar markets or sectors, provided that confidentiality obligations are respected.
8. Liability
8.1 RK shall not be liable for indirect or consequential damages, including loss of profit.
8.2 RK’s liability is limited to cases of wilful misconduct or gross negligence.
9. Use of Tools and Technology
9.1 RK may use digital tools and third-party service providers, including scheduling, communication, documentation, transcription, and AI-assisted analysis tools, to support the delivery of the Services.
9.2 All use of such tools remains subject to confidentiality obligations and applicable data protection laws.
10. Data Protection
Personal data is processed in accordance with the Privacy Policy, which forms an integral part of these Terms.
11. Governing Law and Jurisdiction
These Terms are governed by Dutch law. Any disputes shall be submitted exclusively to the competent court in Amsterdam, the Netherlands.
Terms and Conditions - updated 12 January 2026
1. Parties and Scope
These Terms and Conditions (the Terms) apply to all professional services provided by Rob Konterman, operating through Elmo’s Vuur B.V., a private limited company incorporated under the laws of the Netherlands, with its registered office at Fort Hinderdamstraat 81, the Netherlands ("RK").
These Terms apply to all coaching, advisory, and consulting services (together: the Professional Services) provided to clients (the Client), unless expressly agreed otherwise in writing.
2. Nature of the Services
2.1 RK provides Professional Services on a best-efforts basis. The Services may include coaching conversations, strategic advice, consulting, facilitation, analysis, and related activities.
2.2 The Services do not constitute legal, tax, medical, psychological, or therapeutic services. RK does not provide regulated professional advice, and no guarantees are given regarding outcomes or results.
2.3 The Client remains fully responsible for all decisions, actions, and implementations made based on the Services.
3. Engagement Model and Fees
3.1 Services may be provided on an hourly basis, day rate, fixed-fee package, or project basis, as specified in an accepted quotation.
3.2 Quotations issued by RK form an integral part of the agreement once accepted by the Client.
3.3 Unless agreed otherwise, invoices are payable within the payment term stated on the invoice.
3.4 Cancellation Policy: The Client is requested to cancel or reschedule appointments at least 48 hours in advance. Late cancellations may be charged at the full session rate, though RK may waive this in exceptional circumstances.
4. Term and Termination
4.1 Agreements are entered into for an indefinite period, unless otherwise specified in writing.
4.2 Either party may terminate the agreement with due observance of a notice period of fourteen (14) days, unless otherwise agreed.
4.3 Termination does not affect accrued payment obligations or the confidentiality provisions of these Terms.
5. Intellectual Property
5.1 All pre-existing intellectual property, methodologies, frameworks, tools, and know-how of RK remain the exclusive property of RK.
5.2 The Client receives a non-exclusive, non-transferable right to use any materials explicitly delivered as part of the Services for internal purposes.
5.3 Nothing in these Terms restricts RK from using general knowledge, skills, and experience gained during the performance of the Services in subsequent engagements, provided that no Confidential Information of the Client is disclosed.
6. Confidentiality
6.1 RK shall keep confidential all information of the Client that is designated as confidential or that reasonably should be understood to be confidential (Confidential Information).
6.2 Confidentiality obligations apply during and after termination of the agreement.
6.3 Confidentiality obligations do not apply to information that:
(a) is publicly available other than through breach;
(b) must be disclosed by law or court order; or
(c) is disclosed to professional advisers under confidentiality obligations.
7. Non-Competition
7.1 During the term of the agreement, RK shall not intentionally engage in activities that directly compete with the Client’s core business, taking into account the independent nature of RK’s professional services.
7.2 This clause does not restrict RK from providing services to other clients, including clients operating in similar markets or sectors, provided that confidentiality obligations are respected.
8. Liability
8.1 RK shall not be liable for indirect or consequential damages, including loss of profit.
8.2 RK’s liability is limited to cases of wilful misconduct or gross negligence.
9. Use of Tools and Technology
9.1 RK may use digital tools and third-party service providers, including scheduling, communication, documentation, transcription, and AI-assisted analysis tools, to support the delivery of the Services.
9.2 All use of such tools remains subject to confidentiality obligations and applicable data protection laws.
10. Data Protection
Personal data is processed in accordance with the Privacy Policy, which forms an integral part of these Terms.
11. Governing Law and Jurisdiction
These Terms are governed by Dutch law. Any disputes shall be submitted exclusively to the competent court in Amsterdam, the Netherlands.